Support
Something not working? Most issues are solved by the steps below. If not, write to us – we usually reply within two business days.
Contact
Email: servus@sebastianwagner.net
Helpful: phone model, Android version (Settings › About phone), AirPods model and PodPilot version (Settings › Apps › PodPilot). PodPilot has no internet permission and therefore cannot send error reports – your description is our only source.
AirPods are not detected
- Bluetooth is on and your AirPods are paired in your phone's Bluetooth settings.
- PodPilot has the Nearby devices permission: Settings › Apps › PodPilot › Permissions.
- Put the AirPods in the case, close the lid, wait a few seconds and open it again close to the phone.
- On Samsung, Xiaomi, OnePlus and others: Settings › Apps › PodPilot › Battery › Unrestricted. Aggressive battery saving otherwise sometimes stops the app.
Battery level missing or inaccurate
- AirPods report their battery in their Bluetooth signal in 10 % steps. From Android 16 QPR3, PodPilot reads the exact value over the direct connection on supported models.
- The case battery is only visible while at least one earbud is in the case and the lid is open – afterwards PodPilot shows the last known value.
Noise modes and other settings are greyed out
- These features need Android 16 QPR3 or later. Check Settings › System › Software updates for an available update.
- Some manufacturers restrict the required Bluetooth channel even on newer versions. PodPilot shows the reason in the app.
- Not every model has every feature – see the model table.
The tile is missing from Quick Settings
- You need to add tiles yourself once: swipe down twice › pencil icon › drag PodPilot or Noise control up. The step-by-step guide is on the home page.
The pop-up doesn't appear
- Check in the app that the pop-up is switched on.
- Open the case right next to your phone, with the earbuds inside.
- Check that PodPilot is allowed to show notifications.
I see a persistent notification
It only appears while your AirPods are connected – Android requires this for apps that work in the background during a connection. Long-press it to silence it; PodPilot keeps working.
Delete data
PodPilot only stores settings and last known battery levels locally. Settings › Apps › PodPilot › Storage › Clear data – or uninstall the app. We hold no data.